Outlook For Mac 2011 Folder Contains Excess Whitespace

May 20, 2019 Discusses that items contain errors in the Sync Issues folder when you use Outlook 2013 or Outlook 2010 together with an Exchange Server 2013 or Exchange Server 2010 mailbox. Provides a resolution. Sync Issues folder for Outlook contains warnings such as 'Synchronization of some deletions failed'. Group-move all messages in the existing PST file (shown under 'personal folders' header) into folders. Especially important to do that for all files in the root (Inbox) and 'sent' folders, giving them some other names like sent2, inbox2. Add to Outlook 'data files' new file, say 'outlook2.pst' specifying for it latest Outlook file format.

Outlook For Mac 2011 Folder Contains Excess Whitespace In Excel
Outlook For Mac 2011 Folder Contains Excess Whitespace 10
Outlook For Mac 2011 Folder Contains Excess Whitespace Failure Throttled
Outlook For Mac 2011 Folder Contains Excess Whitespace Free

Recently I have been getting warning in my Outlook saying the mailbox is full, even after clearing and archiving most of the older emails. After running the Mailbox Cleanup tool in Outlook and looking through the size of each folders, I noticed the 3 folders which are having too many emails but I cannot see those folders in the Outlook thus not able to clear those unwanted mails. The folder names I found in the Mailbox Cleanup are as follows:

Sync Issues
Sync IssuesConflicts
Sync IssuesLocal Failures
Sync IssuesServer Failures (it appears sometimes appear)

I finally figured out how to see these folders and take some action on those conflict emails. Here is how you can do that.

Before I explain how to view these folders, you may want to know how you can see if these 3 folders (sometimes 4, including Server Failures) really contain any items. To do that:

In Outlook 2010:

Step 1: Click on File >>> Cleanup Tools >>> Mailbox Cleanup…

Step 2: Click on View Mailbox Size… and scroll through each folders and see how many items are in Sync Issues, Sync IssuesConflicts, Sync IssuesLocal Failures and Sync IssuesServer Failures folders.

In Outlook 2007:

Step 1: Click on Tools >>> Mailbox Cleanup…

Let’s now see how we can make Sync Issues, Sync IssuesConflicts, Sync IssuesLocal Failures, Sync IssuesServer Failures folders visible in Outlook.

Viewing Sync Issues, Conflicts, Local Failures and Server Failures folders in Outlook

As I mentioned earlier, in most cases, we may not be able to view the folders I mentioned earlier

Outlook For Mac 2011 Folder Contains Excess Whitespace In Excel

(Sync Issues, Conflicts, Local Failures and Server Failures). These are system folders created by Outlook just like Inbox, Sent Items, Drafts, etc. and cannot be deleted (deleting the folder itself) from Outlook. But we can view these folders and take actions like delete, move, etc. on the items inside these folders. To view these folders, click on Folder List icon appearing at the bottom of your navigation pane.

If you can’t see that:

Outlook For Mac 2011 Folder Contains Excess Whitespace 10

Right click on the bottom of the navigation pane >>> Navigation pane options… >>> Tick Folder List (You can also try <CTRL + 6>).

Once you do that, you will be able to see all the folders inside your mailbox including Sync Issues, Sync IssuesConflicts, Sync IssuesLocal Failures and Sync IssuesServer Failures folders.

You can now review these items and delete from these folders. Before you delete these items, you may want to consult your company policies and other factors.

Please note that, as I said, you won’t be able to delete these folders itself, but only the items inside these folders.

Some notes on Sync Issues, Conflicts, Local Failures, Server Failures folders and Items

Outlook For Mac 2011 Folder Contains Excess Whitespace Failure Throttled

Sync Issues: This folder contains all the synchronization logs that would help you troubleshoot all kinds of email synchronization errors, for example, you are able to see certain emails from Outlook Web Access (OWA) but not from your Outlook.

Sync IssuesConflicts: Contains multiple copies of conflicting emails.

Sync IssuesLocal Failures: Contains items that are not updated on the server, for e.g. you updated an item in your outlook, but the changes are not updated in server due to some reasons.

Sync IssuesServer Failures: Contains items that are failed to synchronize from your Exchange mailbox. Those items which Outlook cannot synchronize from the server are moved to this folder.

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In our organization we often send text based hyperlinks to folders and files we work on. Most of the time I just copy the path out of Explorer and insert it into the message body and put file:// if front of it so that Outlook will automatically create a link out of it.

This works great except if the file or foldername contains spaces. Then it breaks the hyperlink at the first space.

How can I make Outlook to create a link including spaces? Renaming the files and folders is not an option to us.

You can indicate the beginning and the end of the link by placing it between < and >. Your typed linked will then look something like this;
<file://c:folder with spacesfile with spaces.doc>

After pressing ENTER or typing a space behind the >, Outlook will automatically turn it into a link. This works for all message formats (Plain Text, HTML and Rich Text).

Outlook For Mac 2011 Folder Contains Excess Whitespace Free

Note: If Outlook doesn’t automatically create links for you in Plain Text messages see; No Hyperlinks in Plain Text anymore

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